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Our Partner Survey Report

December 12, 2018

We asked our partners what they thought about us and our research showed we have an 86% satisfaction rating, find out what they had to say in our feedback survey here.

We are always improving our service, and we know that the best way to do that is to find out what you, our partners, think. Using your feedback, we’re always looking for new ways to improve, and are working hard to keep bringing you a great service that just keeps getting better.

Are you happy? – We asked how satisfied our partners are with our services, and with over 80% satisfied we are now getting to work to make that 99% by 2019.

Do we add quality? – We asked for feedback on the quality of account management and ongoing support, with an 84% satisfaction rating.

Easy to set up? – We asked for a rating of our initial contact and set up process, with a 97% satisfaction rating we aim to continue offering the most streamlined integration for our partners.

Do we add value? – We asked how our partners felt about the value for money that we provide, with an 87% satisfaction rating we are continuing to add growth to our partners’ bottom line month on month.

As well as these results we also asked for any feedback, and we received many positive comments, including the following responses:

“I believe I am receiving a first class service and look forward to working with Performance Leads now and in the future.” – A comment from one of our happy partners.

“We find Pete extremely professional and the reason why we started with you and continue with you. We have an adviser who has the skills and tenacity to deal with these leads well so the project is going in the right direction.” – Feedback from a satisfied partner.

Looking towards the future, we are excited to continue to develop and bring an improved service to every customer for positive growth all round. We are geared up to make the coming years as efficient and productive as possible, to deliver even more high quality leads for a great ROI for every one of our partners. Be part of the Performance Leads community, for real leads delivered in real time.